Effective Date: July 2020
MTECH4YOU (“Company”, “We”, “Us”, or “Our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, use our services, contact us, submit inquiries, or engage with us through any digital platform.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. About Us
MTECH4YOU provides professional digital services including:
- Website Design & Development
- WordPress Development
- Website Maintenance & Support
- Search Engine Optimization (SEO)
- Digital Marketing Services
- Google Business Profile Optimization
- Domain & Hosting Management
- Custom Web Applications
- CRM & Business Solutions
- Technical Consultation and Related Services
2. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Business Name
- Email Address
- Mobile Number
- WhatsApp Number
- Postal Address
- Billing Information
- GST Details (if applicable)
Business Information
- Website Details
- Domain Information
- Hosting Information
- Social Media Profiles
- Business Requirements
- Project Information
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Analytics Information
3. How We Collect Information
We collect information through:
- Contact Forms
- Inquiry Forms
- Quote Request Forms
- WhatsApp Messages
- Phone Calls
- Emails
- Service Registration Forms
- Payment Transactions
- Website Analytics Tools
- Cookies and Similar Technologies
4. How We Use Your Information
We may use your information to:
- Respond to inquiries and support requests.
- Provide our services.
- Create quotations and invoices.
- Process payments.
- Deliver project updates.
- Improve website functionality.
- Improve customer experience.
- Provide technical support.
- Send service notifications.
- Send renewal reminders.
- Communicate important updates.
- Comply with legal obligations.
5. Payment Information
Payments may be processed through third-party payment providers.
MTECH4YOU does not store sensitive payment information such as:
- Credit Card Numbers
- Debit Card Numbers
- CVV Numbers
- Internet Banking Credentials
- UPI PINs
Payment processing is handled by authorized payment gateway providers and financial institutions.
6. WhatsApp, Email and Communication
By contacting us or using our services, you consent to receive communications via:
- SMS
- Phone Calls
These communications may include:
- Project Updates
- Service Notifications
- Payment Reminders
- Invoice Information
- Technical Support Messages
- Renewal Notices
- Important Service Announcements
You may request to stop promotional communications at any time.
7. Cookies Policy
Our website may use cookies to:
- Improve website performance.
- Remember user preferences.
- Analyze website traffic.
- Improve user experience.
- Enhance security.
You may disable cookies through your browser settings; however, some website features may not function properly.
8. Analytics and Tracking Technologies
We may use third-party analytics services including:
- Google Analytics
- Google Search Console
- Meta Pixel
- Other Analytics Tools
These tools help us understand website usage, improve services, and optimize user experience.
Third-party providers may collect information according to their own privacy policies.
9. Information Sharing
We do not sell, rent, trade, or transfer your personal information to third parties for marketing purposes.
We may share information only when necessary with:
- Hosting Providers
- Domain Registrars
- Payment Gateway Providers
- Cloud Service Providers
- Legal Authorities
- Government Agencies when required by law
Such sharing is limited to what is necessary for service delivery or legal compliance.
10. Data Storage and Security
We implement reasonable technical and organizational measures to protect your information from:
- Unauthorized Access
- Data Loss
- Misuse
- Alteration
- Disclosure
However, no method of transmission or storage is completely secure.
Therefore, we cannot guarantee absolute security of any information transmitted electronically.
11. Data Retention
We may retain your information for as long as necessary to:
- Provide services.
- Maintain business records.
- Comply with legal obligations.
- Resolve disputes.
- Enforce agreements.
After the retention period, information may be deleted or anonymized.
12. Client Project Data
Clients are responsible for maintaining independent backups of their website content, databases, files, emails, and digital assets.
While MTECH4YOU may maintain backups for operational purposes, we do not guarantee:
- Backup availability
- Backup retention period
- Backup restoration
- Data recovery
MTECH4YOU shall not be liable for any data loss resulting from service suspension, service termination, cyberattacks, third-party failures, or other circumstances beyond our control.
13. Third-Party Links
Our website may contain links to third-party websites.
We do not control and are not responsible for the privacy practices, content, or security of third-party websites.
Users should review the privacy policies of any external websites they visit.
14. Children's Privacy
Our services are not directed toward individuals under the age of 18.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will take appropriate steps to delete it.
15. Your Rights
Subject to applicable law, you may request:
- Access to your information.
- Correction of inaccurate information.
- Deletion of personal information.
- Withdrawal of consent where applicable.
- Restriction of processing in certain circumstances.
Requests may be submitted through our official contact channels.
16. Legal Compliance
We may disclose information if required:
- By law;
- By court order;
- By government authority;
- To protect our legal rights;
- To prevent fraud, abuse, or unlawful activity.
17. Limitation of Liability
To the maximum extent permitted by applicable law, MTECH4YOU shall not be liable for:
- Unauthorized access to data;
- Cyberattacks;
- Internet interruptions;
- Third-party system failures;
- Data breaches beyond our reasonable control.
Users acknowledge that internet-based services involve inherent security risks.
18. Changes to this Privacy Policy
MTECH4YOU reserves the right to modify, update, or replace this Privacy Policy at any time without prior notice.
The latest version published on our website shall supersede all previous versions.
19. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Bilaspur, Chhattisgarh, India.
20. Contact Information
MTECH4YOU
Website: https://mtech4you.com
Owner: Vijay Joshi
For any privacy-related questions, concerns, or requests, please contact us through the official contact information available on our website.
21. Consent
By using our website, submitting inquiries, requesting services, making payments, or otherwise interacting with MTECH4YOU, you acknowledge that you have read, understood, and agreed to this Privacy Policy.